Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat 7:30AM - 3:30PM
  • Sun Closed
    Temporary Hours
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314-837-6250 | 14241 New Halls Ferry Road Florissant, MO 63033

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


What Our Customers Are Saying

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Brought my vehicle in thinking I had a tie rod problem which would be expensive but thanks to Ronsicks Auto they checked out my vehicle and found it was not the tie rods but something different. They saved me $500 + in repairs. I like their honesty and prompt service. They have my business going forward. The staff is very professional and polite.

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Exceptional service! The team is very caring, attentive to detail, and cost if service is always reasonable price, The strong customer care culture is endorsed by all employees and is clearly demonstrated by the owner, Steve Sr and Jr. Thanks for caring!

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Had my car in for a state inspection and to find the source of a squeak in the rear of the car. I was told that a strut was the source of the noise & to take it back to whoever did the installation because it should still be under warranty. Very honest workers.

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Service was fast and the staff was super awesome! It's always nice to walk in and see Steve. I never fell pressured, service and recommended repairs are always explained. Any recommendations are given in a written estimate which is helpful. Thank you!

  • ACDelco
  • Jasper
  • O'Reilly Auto Parts
  • AAA Approved Auto Repair
  • State Inspections
  • ASE Master Technician
  • Nexen Tires
  • Gateway Vehicle Inspection Program
  • Car Care Aware
  • Call Us For Service: 314-837-6250